2-DAY PUBLIC SESSION  |  3-DAY VIRTUAL SESSION  |  SELF-PACED eLEARNING

Business Analyst Fundamentals

This business analyst training course will teach you to master the essential skills to thrive as a Business Analyst!

This business analysis training course is aligned to IIBA® Business Analysis Body of Knowledge (BABOK® v2.0).


In this course, you will learn how to:

  • Define the Business Analyst profession
  • Understand requirements from the business perspective
  • Bridge the communication gap between business stakeholders and technology solution providers
  • Clearly document and communicate the scope of your projects
  • Target your analysis and understand consequences of solutions
  • Ask targeted questions to discover root causes, not just symptoms
  • Capture and verify business requirements
  • Negotiate with business stakeholders and developers
  • Improve communication skills through hands-on practice
  • Organize and categorize project requirements
  • Understand activity decomposition and modeling with simple graphical methods

Analyze business problems and identify requirements for the correct solutions.

Delays, cancellations and defects in systems development projects stem in large part from our inability to understand project requirements and the environment in which they exist, as well as our inability to communicate those requirements clearly enough to enlist the collaboration and commitment of stakeholders. In Business Analyst Fundamentals, you will learn key communication skills, interaction techniques, and problem solving skills required to leverage your IT and business knowledge to effectively understand, document, and present the requirements that define a project's scope. This indispensable course solidifies the foundations of business analysis and equips business analysts with the critical thinking, analytical skills, and necessary people skills to thrive in their roles and add measurable value to every project.


Develop critical Business Analyst skills.

Business Analysts provide an essential function by assessing and analyzing the business environment, defining the scope of business problems, capturing project requirements, designing high-value solution approaches, and ensuring that the defined scope meets the customer's needs, goals, objectives, and expectations. This practical workshop will provide participants with fundamental analysis tools and techniques, including methods to understand the business environment, define a problem using a systematic approach, assess the project feasibility, and influence and inform project stakeholders at all levels. You will gain pragmatic solutions to sustain stakeholder engagement throughout the project lifecycle, including facilitation, questioning, listening, business need identification, problem solving, presentation, validation, and acceptance of the effective solution.


Practice real-world tools and techniques for immediate application.

This two-day business analyst training course will give you hands-on experience with proven techniques for discovering, understanding, and documenting the business environment; understanding and depicting project scope; identifying, documenting, and confirming business objectives; modeling current and desired business processes; and communicating all of these expertly to colleagues, sponsors, and business customers. Lively lectures combined with insightful demonstrations and realistic practice exercises provide you with the competence and confidence to improve project outcomes through better project scope and business requirements definition. You'll gain a thorough understanding of common analysis pitfalls and challenges, practical approaches for discovering and writing project requirements, and strategies for applying the systems development life cycle methodology throughout the project. If you play a role in defining project scope or capturing and writing requirements, you can't afford to miss this course!


In Class Workshops and Group Exercises:

A variety of demonstrations, large-group activities and small-group team exercises will refine and enhance your problem definition, communication and problem solving skills. Working in small groups, you and your peers will identify and discuss strategies and tactics that your organization should be using to better define project scope, and to discover, document, and communicate requirements. Specifically, you will :

  • Evaluate the essential skills of a Business Analyst
  • Explore and understand common differences in work and communication styles and how they affect interactions on a project
  • Analyze the business environment in which your project occurs
  • Practice project initiation techniques to clarify project scope
  • Work as a team to document project scope using context diagramming
  • Review requirements elicitation and discovery methods
  • Understand activity decomposition and modeling with simple graphical methods
  • Practice soliciting and validating information from project stakeholders
  • Assess the feasibility of a project
  • Hone your problem identification, definition, and solving capabilities
  • Review documentation formats and presentation techniques
  • Determine how best to present your findings to business stakeholders, and prepare for effective interactions
  • Assess your individual and team communication effectiveness
  • Improve and sustain stakeholder engagement


IMMEDIATELY useful benefits of attending this business analyst training course:

  1. Learn how to help your business customers to be clear about the current state of their business
  2. Understand and influence how business processes may be improved
  3. Analyze your business stakeholders to develop an understanding of their needs
  4. Gain exposure to proven tools and techniques for defining project scope
  5. Improve project initiation by clarifying discussions of scope, increasing stakeholder involvement, and identifying exclusions and constraints up front
  6. Explore the Systems Development Life Cycle phases and the work to be done in each phase
  7. Understand the deliverables that should be produced during each phase of the life cycle
  8. Improve your questioning, listening, and validation skills with all types of people
  9. Communicate effectively with project stakeholders at all levels
  10. Help to bridge the gap between business customers and designers, developers, and testers
  11. Understand the organizational environment in which you are working and in which your project exists
  12. Identify relevant business opportunities and assess project feasibility
  13. Use practical, real-world methods for initiating productive conversations with users to identify the business problem to be solved
  14. Discover the attributes of well-written requirements
  15. Overcome common pitfalls and traps encountered during the analysis process
  16. Enhance relationships with stakeholders throughout your organization and improve your ability to satisfy stakeholders from both the business and the IT organizations
  17. Help your organization understand and apply state-of-the-art methods for analyzing and solving business problems
  18. Discover tips and tricks that have helped other Business Analysts be successful with real-world projects
  19. Shorten project schedules by reducing errors that lead to revision cycles
  20. Reduce project costs and improve quality by helping to develop the right requirements the right way the first time, every time!